JAKARTA
- The global survey by Consumer Kaspersky Security Risks in 2013 showed
41 percent of computer users lose their money due to cyber fraud and
failing to get their money back .
Corporate Communications Division Kaspersky Lab Southeast Asia Jesmond Chang in a press statement received here on Friday , said that in theory even if the fraudster managed to steal money from bank account electronically ( e - banking ) or electronic payment ( e - payment) , money missing could be returned by the bank or through legal channels .
" However , this survey shows that there is no guarantee that the money the user can go back fully , " he said .
Of all users are losing money online , only 45 percent who managed to get their money back in full .
The rest managed to get back some of their money ( 14 percent ) , but 41 percent did not get a dime of their money back .
According to 33 percent of respondents victims of online fraud , money back if you lost them hard during electronic payments .
As many as 17 percent of the respondents lost money when conducting electronic banking transactions and 13 percent of respondents who lost money are customers shop online .
Bank and shop online more frequently reimburse the customer , rather than the electronic payment system .
In general , only 12 percent of online customers and 15 percent of bank customers who receive full compensation for the loss of their money due to malicious attacks .
" One in ten respondents were lucky to get their money back in full , " he said .
At the same time , many users are still convinced that the owner of online services provide adequate protection for transactions conducted .
Survey results by Kaspersky Lab in collaboration with B2B International shows that 45 percent of respondents believe that banks are responsible for returning their lost money when doing transactions and 42 percent of respondents said banks should provide free security tools to protect customer money transfers .
Corporate Communications Division Kaspersky Lab Southeast Asia Jesmond Chang in a press statement received here on Friday , said that in theory even if the fraudster managed to steal money from bank account electronically ( e - banking ) or electronic payment ( e - payment) , money missing could be returned by the bank or through legal channels .
" However , this survey shows that there is no guarantee that the money the user can go back fully , " he said .
Of all users are losing money online , only 45 percent who managed to get their money back in full .
The rest managed to get back some of their money ( 14 percent ) , but 41 percent did not get a dime of their money back .
According to 33 percent of respondents victims of online fraud , money back if you lost them hard during electronic payments .
As many as 17 percent of the respondents lost money when conducting electronic banking transactions and 13 percent of respondents who lost money are customers shop online .
Bank and shop online more frequently reimburse the customer , rather than the electronic payment system .
In general , only 12 percent of online customers and 15 percent of bank customers who receive full compensation for the loss of their money due to malicious attacks .
" One in ten respondents were lucky to get their money back in full , " he said .
At the same time , many users are still convinced that the owner of online services provide adequate protection for transactions conducted .
Survey results by Kaspersky Lab in collaboration with B2B International shows that 45 percent of respondents believe that banks are responsible for returning their lost money when doing transactions and 42 percent of respondents said banks should provide free security tools to protect customer money transfers .
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